The Meeting That Should Have Been an Email — and Other Communication Traps 🗣️

A colleague once told me about a project that stalled for two weeks. The client had asked for a proposal. The team leader thought he had communicated the deadline. The team thought they had communicated their confusion. Nobody had actually said either thing out loud. Everyone was busy. Everyone was frustrated. Nobody was wrong — and that was the problem. We tend to treat communication as something that happens naturally, like breathing. But clear communication is a skill, not a reflex. And in a…