The Client Conversation Most Professionals Avoid Until It's Too Late 💬
Setting clear expectations early prevents difficult conversations later. Here's how to do it without sounding rigid.
#client-relationships #communication #professional-development #referrals
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You finish a job, send the invoice, and then wait. And wait. The client goes quiet. When they finally respond, it's not about payment — it's a list of complaints you never saw coming. The work was good. But somewhere between "yes, I'll do it" and "here's the final product," something shifted. Expectations were never made explicit. This happens to agents, lawyers, doctors, engineers, creatives, and entrepreneurs alike. We assume the client understands what we're delivering, when, and at what cos…